First Light.
Answered at 2 a.m. Handled by morning.
First Light is the helper we’re building to answer new leads on WhatsApp and email and follow up until they book. It isn’t finished yet. You can join the free 14-day pilot and help us build it.
Email app not opening? Send your message to hello@lanternkey.online
New leads · example
Example only. Tap a lead to switch it between “Following up” and “Booked”. These aren’t real leads.
What it will do
Four jobs between “is it still available?” and “booked”.
Replies day and night
New leads get an answer, day or night.
Offers your slots
Offers the viewing slots you choose.
Follows up
A polite nudge until they book or say no.
Hands over warm leads
When someone wants a person, you get the thread.
It will show its work
Every lead has a trail.
- Replied to Maya about the 2-bed on Linden Street.Why: a new enquiry came in, and new leads get an answer, day or night.
- Offered Tuesday 5:30 p.m. or Wednesday 6 p.m.Why: those are the viewing slots you chose.
- Booked Maya for Tuesday at 5:30 p.m. and flagged her pet-policy question for Sam.Why: Maya chose Tuesday, and pets are a decision for a person.
- Stopped replying.Why: Sam from Linden joined the thread.
Example log, written for this page.
It will know when to stop
First Light books viewings. People pick tenants.
- It doesn’t screen applicants. A person decides who gets the keys.
- It doesn’t negotiate rent, or promise a flat you haven’t listed.
- Say “person” and it hands over to your team. It stops replying straight away.
When someone from your team joins, First Light will stop replying. Straight away.
Example
A lead, at 11:48 p.m.
A renter asks about a flat on WhatsApp. First Light will answer, offer the slots you chose and follow up. The moment they want a person, you get the thread.
Hi, is the 2-bed on Linden Street still available?
Hi, I’m the assistant for Linden Property Group. I’m an AI, so I’ll keep it quick. Yes, it’s available. I can show it Tuesday at 5:30 p.m. or Wednesday at 6 p.m. Which works?
Tuesday please. Can I talk to someone about the pet policy?
Tuesday at 5:30 p.m. is booked. The pet policy is a question for a person, so I’ve flagged it for Sam.
Sam from Linden joined. LanternKey has stopped replying.
Morning! Pets are fine with a small deposit. See you Tuesday at 5:30 p.m.
Example conversation, written for this page to show how First Light is designed to work. It isn’t running yet. Not a real lead. The times are made up too.
First Light questions.
Which channels does it use?
WhatsApp and email. Phone calls aren’t part of First Light. They come later. Tell us by email where your leads arrive and we’ll say what we can connect.
Does it connect to my calendar?
Not yet. You give First Light the viewing slots you choose. Calendar connection is coming later.
Does it work with Rightmove and Zoopla enquiries?
We don’t know yet. We will confirm the setup with you before the pilot starts. Tell us how portal enquiries reach you, and we’ll say honestly whether we can include them.
How quickly does it reply?
We’ll measure it in the pilot and tell you the real number. We don’t quote one until we have it.
What does the pilot cost?
Nothing. Free 14-day pilot on two or three of your properties.
Who decides who gets the flat?
You do. First Light books viewings. It doesn’t screen or rank applicants.
Will people know it is an AI?
Yes. It is built to say so in the first line, every time. When your team joins the chat, it stops replying.
Let no lead go cold.
Email us the question you answer most. We’ll show you by email how First Light would answer it, and the moment it hands over to you. Free 14-day pilot on two or three of your properties.
Join the pilot by email (opens your email app)Email app not opening? Send your message to hello@lanternkey.online
You’ll be talking to our AI assistant. Say “person” anytime.
Repeat work belongs to software. Remembering, deciding and caring belong to people.